What is Customer Insight?
It’s an important marketing tool that uses existing data on your customer sales to discover business critical information.
What will it tell me?
Who are your most valuable customers
Who is spending less or more this year
What products generate the most profit
When people are buying
If they are trading up or down
What promotions are working
....and more
How can I use it?
To reduce the cost of servicing low value customers
To assist in negotiations with suppliers at key buying times
To find new customers who bring higher value
To dump those promotional activities that don’t bring revenue
To spend more on those activities that do
.....and more How do I get more information?
Who has used it?
Singer Sri Lanka
Western Union
Metropolitan
Wataniya Telecom (Quwait)
Keells Super
Call Roshan Bamberadeniya on 011 55 00 777